“Computer won’t turn on!” that problem is completely understandable and familiar to most of the users. But what if the computer won’t shut down? That is unfamiliar and sounds absurd to hear. Yes, it has happened with many of the users their system just refuses to power off even if you hit the “Shut down” button. Some users reported that their system just gets restart when they perform power off. It could be due to the problematic drivers or due to the software glitches or reasons could be multiple.
But don’t you worry as we have got you all covered up. If you are victimized with the same consequences, let me tell you that you have landed on the right post. Read on the troubleshooting guide that we have managed to provide you on the “Computer won’t shot down” issue.
Without further ado, let’s get started.
Troubleshooting Computer won’t Shut Down issue.
Your computer might shut down because of the Windows 10 Fast Startup Feature. This feature allows the system to startup quickly from a hibernation state. But when the process gets stuck, it causes shutdown issues. Anyways, we have mentioned some valid possible fixes that will help your system to shut down. Follow each method, if one method works, stick on it else move onto the next method.
Perform a simple restart
If your computer is unable to shut down, the first major thing you can do is to perform a simple restart on your computer and then try to shut down the pc. Just open the start menu, and select Restart, your system will restart. Once your system is turned on try to shut down.
The issue could be due to a software glitch, restarting could fix it. See if this works for you else move on to the next method.
Force Shut Down your PC
I know the normal shut down method from the start menu won’t work. Try to force shut down on your system. How to do it? Just press the Power button and hold it for few seconds until you see your computer is powering off, and then release the button.
Experts themselves suggest doing a force shut down on your PC when something is not right with your system. Press the same button to turn on your computer.
Shutting Down PC using Run
Here, we will try to shut down your PC using the Run box. Follow the steps to do so:
Step 1: Press Windows + R key to open the Run box.
Step 2: Now type “shutdown /s /f/t 0” command and hit Enter.
Your system should get powered off
Use Command Prompt
If the Run box fails to shut down your system, you can perform shut down using a command in the command prompt.
Step 1: Do a right-click on the Windows icon and select Command Prompt (Admin), or search it in the search bar and select Run as administrator.
Step 2: When the command prompt window appears, type the following command and press Enter.
Your computer will shut down after this for sure. If not move on to the next method.
End the Processes and Apps
End the processes and apps that make your computer unable to shut down. We will do this by using Windows Task Manager.
Step 1: Do a right-click on your taskbar and select Task Manager. Or press Ctrl + Alt + Del key and open Task Manager.
Step 2: Select the Processes tab and look at the programs which are running in the background. Select the unwanted program and select End task.
Once you have ended the task of unwanted processes or apps, perform a normal shut down to see if this resolves the issue.
Run The Troubleshooter
Run the troubleshooter when you experience any issues related to the system.
Step 1: Go to the start menu, and open Update & Security.
Step 2: Now select Troubleshoot from the left sidebar.
Step 3: On the left side pane, select Power and select to choose Run the troubleshooting.
Let the troubleshoot run, your system will analyze everything, let it detect the issues and errors. And it will fix the problem on its own.
Disable Windows Fast Startup feature
As mentioned, the Windows Fast Startup feature often creates the issue. I know it helps the system to boot up quickly, but disabling the feature might solve the problem.
Step 1: Go to the start menu, and search for Control Panel and open it.
Step 2: Select Power Options.
Step 3: From the left sidebar, select Choose what the power button does.
Step 4: Here, untick the option that says Turn on fast startup (recommended) and click on Save changes located at the bottom.
Try shutting down your computer.
Make sure to have the latest Windows 10 version
Microsoft regularly makes available Windows updates to its users. So make sure to have the latest Window 10 version on your system. There could be bugs in the software which is causing the issue making your system unable to shut down. Here’s how to update your Windows 10:
Step 1: Go to the start menu and select Settings.
Step 2: Select Updates & Security.
Step 3: Select Windows Update from the left sidebar, and click on Check for updates.
Your system will check the updates, if there’s an update available then download and install the updates.
Repair Windows system files
Here, we will repair Windows system files to see if this helps your computer to shut down. Your system won’t get turned off due to corrupted system files, so this needs to be get fixed.
Step 1: Right-click on the Windows icon and select Command Prompt (Admin). Or search it in the search bar and run it as an administrator.
Step 2: Now, simply type the following command and press enter.
Let the system analyze and let the process finish. Restart your computer and check whether the computer won’t shut down issue resolves.
Disable Windows Delivery Optimization
Windows Delivery Optimization is a feature of Microsoft that allows your computer to receive regular updates about the apps and programs. Multiple computers connected over the same network keep exchanging updated files rather than downloading them, when you try to shut down the computer during this process Windows won’t allow doing so.
So we need to disable Windows Delivery Optimization, here’s how to do that:
Step 1: Go to the start menu and open Settings.
Step 2: Select Update & Security.
Step 3: From the left sidebar, select Delivery Optimization.
Step 4: Toggle off “Allow downloads from other PCs”
That’s all with disabling Windows Delivery Optimization.
Control Start-up apps
There are some applications or processes that won’t get closed easily. They start to run automatically when you boot your system. When these apps or programs don’t get closed you cannot shut down your computer.
Step 1: Press Ctrl + Shift + Esc simultaneously to open Task Manager, Or search it in the Windows search bar.
Step 2: From the upper tab menu, select Start-up.
Step 3: Right-click on the running app and click on Disable.
The app will get disabled and won’t be running automatically when you boot up the computer in the first place.
System Restore or System Image Recovery
Have you created a System Restore point? Or system image backup with Windows snap-in tools? If yes then you can restore your system back to the restore point where there was no shutting down problem happening.
Before performing this method, we highly advise you to backup your data. This operation will wipe out your data so better you create a backup. Avoid this method if you haven’t created any System Restore point earlier.
Step 1: Go to the Start menu, and search “Control Panel” and open it.
Step 2: From the control panel select Recovery, or search it in the search bar.
Step 3: Under Advanced recovery tools, select Open System Restore.
Step 4: In the Restore system files and settings, select Next.
Step 5: Select to choose the time to restore your computer, and click on Next.
Step 6: Confirm the restore point and click on Finish.
When the system restore process is completed, you can modify your computer to a previous state. And the system restore point can also help you to solve some system malfunctions or other problems.
System Image Recovery
If you have Windows 10 system backup already then you can be able to go back to the state where you can shut down your computer. Here’s how you can perform Image recovery.
Step 1: Visit the start menu, press the Shift key, and click on restart simultaneously to enter in WinRE.
Step 2: Choose to Troubleshoot in the choose an option, and select Advanced options.
Step 3: Select System Image Recovery in the Advanced options to get a new window.
Step 4: Select the latest system image or image backup, and click on Next.
Step 5: Follow the instructions to restore your computer, select Yes when a warning window will pop up during the process.
What if Nothing Works?
All the methods mentioned above are valid fixes. At this point computer won’t shut down an issue should be get resolved. But if the issue still encounters you can re-install the entire Windows 10 operating system, it will definitely help you to fix the issue. Else, it’s time to take your computer to the expert.
That’s it for now, hope this helps! Let us know your thoughts in the comment section below. Till then stay tuned for more info.