With the help of iTunes, you can access and navigate the media files and software that you have stored on your iPhone, iPad, or iPod. It also allows you to play media files that are stored on your computer or on a TV connected to an Apple device.
Some unfortunate Apple users encountering issues related to iTunes, it just won’t recognize an iPhone, iPad, or iPod. However, this problem can annoy you especially when you’re about to access any file on your computer on an important basis. Here’s how to Fix iTunes can’t recognize an iPhone, iPad, or iPod issue. Without wasting much of your time, let’s get started.
Troubleshooting iTunes for Mac
If you’re facing iTunes is not recognize an iPhone, iPad, or iPod device. Follow the methods below:
Solution 1: Check your USB connection, an half plugged USB connection doesn’t recognize any devices that are connected to the computer. Also, make sure that the socket is not dusty, or try connecting the device to a different port or with a different USB cable.
Solution 2: Ensure that you’ve tapped on the Trust button on your iOS devices when they’re connected to Mac,
Solution 3: Restart your iOS device, and then try the process again.
Solution 4: Restart your Mac.
Solution 5: Make sure that your Mac is updated on the latest version.
Solution 6: Any security software that you’ve installed might interfere between iTunes and Mac.
Troubleshooting iTunes for Windows
If you’re using WindowsOS but iTunes is not detecting iPhone, iPad, or iPod. Try the solutions listed below:
Solution 1: Turn off your Windows OS and iOS device, then turn them back again.
Solution 2: Make sure that you’re iTunes are upgraded to the latest version. Open iTunes, choose Help > Check for Updates.
Solution 3: Ensure that you’ve tapped on Trust button on your iOS devices when they’re connected to Windows OS.
Solution 4: If you see the message “Trust This Computer” repeatedly on an iOS device, then it’s possible that you have not installed iTunes. Install iTunes on the latest version of Windows OS.
Install Apple Mobile Device Support on Windows
If you installed iTunes, you should also need to install Apple Mobile Device Support. Here’s how to check that:
Step 1: Press Windows key and type “Control Panel” to open it.
Step 2: Click on “Uninstall a Program”.
Step 3: Now check whether Apple Mobile Device Support is listed in the currrent list of prpgrams.
Step 4: If you don’t see Apple Mobile Devie Support then it’s recommended to reinstall iTunes for Windows again.
Quick Troubleshooting Tips
Tip 1: Make sure the cable is connected correctly to the iOS and your computer.
Tip 2: Try to connect the cable on diffrent USb port.
Tip 3: Make sure to use USB-C ir the socket is not dusty.
Tip 4: Use another USB cable, the one you’re using might be faulty.
Hope this troubleshooting guide helped you to resolve the iTunes not recognize an iPhone, iPad, or iPod issue.