Google Chrome is an amazing internet browser that offers more than a decent internet browsing experience. Google has really made sure that its users should feel very comfortable while surfing over the internet, from features to apps Google Chrome is a home for everyone that provides everything under one platform. While using Chrome have you experienced freezing and crashing issues with the browser? Some users are reporting that are experiencing Google Chrome not responding issue.

This can be a frustrating situation when you especially want to access the internet on an urgent basis. But don’t worry as we have got you all covered up. We have managed to provide you with a simple and effective guide that will help you to fix Google Chrome’s not responding issue. Make sure to read the article till the end.

See also: How to Remove Google Chrome Autofill Suggestions

Without further ado, let’s get started.

What Causes Google Chrome Browser not to Respond?

Following are some valid reasons that cause Chrome to freeze.

• Google Chrome needs better memory management to run itself. If your system has low memory such as 2GB or 4GB of RAM, then Chrome will not run as it suppresses to be due to low memory management so the browser crashes again and again.
• Also, when you open multiple tabs and doing some heavy multitasking work such as running any heavy programs in the background such as games, accessing the Chrome browser simultaneously, the browser will either crash or do not respond.
• A broken Chrome extension can also make Chrome browser not work.
• Misbehaving web pages can also cause errors that the browser cannot handle
• Forcing the browser to terminate its running process.

Troubleshooting methods to fix Google Chrome Not Responding Issue

Follow the troubleshooting methods to fix Google Chrome’s not responding issue. If one method works for you then stick to it or move onto the next method.

Restart Your PC

Restarting your computer is the major thing you can perform. Your Chrome browser app might have a small glitch or it is freezing due to memory management issues. Restarting the computer will not only fix small glitches and errors, but it will also release some memory of the system. This will make the browser smooth again on your computer.

Step 1: Turn off all the running programs.

Step 2: Visit the start menu and click on the Power button.

Step 3: Under the Power button select Restart.

Wait for the machine to boot again, now open the Chrome browser. This has worked for many users, you should give it a try.

Update Your Chrome Browser

When you experience any issues or errors on the Chrome browser, check for the updates. Google always roles out new Chrome updates every now and then. Here’s how to do that:

Step 1: On your computer, open the Google Chrome browser app.

Step 2: Now click on the three vertical dots located at the top right corner.

Step 3: Click on Help >About Google Chrome

Step 4: You will get to see the options to update the app, just update Google Chrome.

Step 5: Now click on the Relaunch to relaunch the browser and you are good to go.

Clear the History and Cache

Cache and history in the Google Chrome browser play an important role. History will help you to open the page that you have visited earlier. And cache will help the browser to open the page quickly than before you visited the same page. Sometimes a corrupted cache can make the browser freeze misbehave.

Here, it is advised to delete the history and cache of your browser to see if this helps to fix the issue.

Step 1: On your computer, open the Google Chrome browser app.

Step 2: Now click on the three vertical dots located at the top right corner.

Step 3: Select More tools > Clear browsing data… or press Ctrl +Shift + Del to open it.

Step 4: You can select the time range to delete the cache, use the Advanced option if you want to select any extra option available, and click on clear data.

Restart your computer to see if this works.

Close the Chrome’s tab Properly

As mentioned, you need better memory management in your system to run Chrome as it supposes to be. But when you open multiple tabs on the browser, it obviously crashes, it can’t open up many tabs due to poor memory management.

When Chrome browser crashes due to multiple tabs, then it will crash again if you don’t close all the opened tabs properly. It will continue to crash unless you don’t close the tabs which are running in the background even though the Chrome browser won’t be running. Here’s how to close Google Chrome tabs properly:

Step 1: Do a right-click on the Start menu and select Task Manager or search it in the start menu or press Ctrl + Shift + Esc button to open the Task Manager.

Step 2: Select the Processes to tab from the upper tab menu.

Step 3: If you were running multiple tabs before, then you will get to see Google Chrome processes that are running and consuming the CPU and as well as RAM usage, and that’s the reason why the Chrome browser is not responding or crashes.

Step 4: Click on each process and just select End Task.

By doing this, your system will have sufficient memory to run the Chrome browser again. Also, make sure you close all the unwanted programs that are running in the background which no longer needed.

Disable Google Chrome Extensions

Extensions are an integral part of the Chrome browser just to add some features accordingly. It is good to use and have extensions on the browser. But let me tell you that, too many extensions installed on the browser with all of them enabled can make the Chrome browser slow and it can crashes as well.

Sometimes Chrome users install an extension that is incompatible with the Chrome versions. Corrupted extensions, malicious extensions, and damaged extensions are things that you should not suppose install on the browser.

Step 1: Open Google Chrome browser on your PC.

Step 2: Now click on the three vertical dots located at the top right corner. and select Settings.

Step 3: It will take you to Chrome’s settings page, select Extensions locate on the left navigation bar.

Step 4: All the extensions that are enabled on the browser will appear. Here, disable all the extensions that you no longer need.

Also, try to delete or remove the unwanted extensions that are installed on the browser, it will hang in there for months and a year, so it’s better to eliminate them.

Once done, just restart the Chrome browser, if the crashing issues were happing due to the extension then this method will work for sure.

Find Harmful Software using Chrome’s Malware Scanner

Here, we are finding the malware resources by scanning them from Chrome’s malware scanner. Google has provided an in-built anti-malware scanner that will scan your entire system and find the problematic app due to which Chrome was crashing.

Step 1: Open the Chrome browser on your PC.

Step 2: Now click on the three vertical dots located at the top right corner. and select Settings.

Step 3: Scroll down until you see Advanced and open all the settings.

Step 4: Scroll down to the very bottom until you see Reset and clean up section and then Clean up the computer.

Step 5: A window will open up where you will get Find harmful software, click on the Find button to start the scan.

The scan will find the problematic apps, select the Remove button to delete the app. Relaunch the browser to see if the works.

Check If Firewall is Blocking Google Chrome

It might be possible that Windows Firewall or your third-party anti-virus app is interfering with Google Chrome. If that’s the case, the Chrome browser will not able to run properly. Visit your third-party anti-virus software and put the Chrome browser on the exception list.

The same thing is applicable for Windows users, visit the firewall settings and make Chrome browser an exception in the list.

Reset All Chrome Settings

You can reset all Chrome browser settings back to the defaults, the wrong setting might be the reason that keeps Chrome crashing every now and then. Here’s how to reset Chrome browser:

Step 1: Open Google Chrome browser.

Step 2: Now click on the three vertical dots located at the top right corner. and select Settings.

Step 3: Scroll down until you see Advanced and open all the settings.

Step 4: Scroll down to the very bottom until you see Reset and clean up section and then click on Restore settings to their original defaults.

Step 5: A small window will appear, click on the Reset Settings button.

All the settings will go back to default without affecting bookmarks, history, and save passwords or locations. Also, avoid enabling beta features.

What if Nothing Works?

All the troubleshooting methods mentioned above are valid fixes. At this point, Google Chrome is not responding issue should be get resolved. But even if the issue still continues then we advise you to re-install Google Chrom entirely. Visit the start menu, go to Control Panel > Programs & Features, search Google Chrome, click on it and select Uninstall. Then download and install Google Chrome again on your system. You can also report the issue on Contact Google Chrome support.

That’s it for now, hope this helps! We are glad to know your thoughts in the comment section below. Till then, stay tuned for more info.

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