It happened with many users that their iPhone screen randomly blackout, experiencing frozen screen, and unexpected restart. This issue encountered when users have updated the iOS version of the iPhone. Just imagine what about those who purchased a new iPhone and updated their device firmware and the screen goes black! That’s enough to give you a mini heart attack.
In this article, we’ll be discussing what to do when your iPhone shows a black screen after the iOS update. Without wasting much of your time, let’s get started.
Landscape Mode Cause Black Screen Issue on iPhone
Change Screen Orientation
Many users have reported that the black screen issue on portrait mode on iPhone fixed when they changed their screen orientation. So try to switch on landscape mode or vice-versa.
How to Hold iPhone
Some users hold the iPhone near the top of the screen, as it causes iPhone to show a black screen when the proximity sensor is blocked. This action cause iPhone to think that you’re on call and placed the phone to your ear. So avoid touching or holding the top screen area of iPhone.
Restart Your Device
For iPhone 7, 7+, and iPod 7th generation: Press and hold both the side volume down buttons for 10 seconds until the Apple logo is displayed.
For iPhone 8 or above, iPad with no home button present: Press and release the volume up button, then press promptly release the volume down button, now, press and hold the Side button until the Apple logo is displayed.
Charge Your Device
If restarting your device won’t help to resolve the black screen issue on iPhone, Then just charge the device using the charging adapter and not by the ports of the computer. Leave the device for an hour, and then restart your device.
Connect Device To iTunes or Finder
Connect the device to a computer that has the iTunes app or Finder app installed with the latest version. Follow the steps mentioned below:
Step 1: Open iTunes or Finder app.
Step 2: Now, connect the computer and iPhone using cable.
Step 3: Once the device is connected, force restart thon your device.
Step 4: Check if recovery mode appears on your screen while performing force restart. If it doesn’t then perform force restart again.
Step 5: If iTunes or Finder app shows a message about the device requires a restore or update, select update, iTunes or Finder app will re-install the iOS without affecting your data.
Step 6: If everything goes right, then your device will exit from recovery mode after 15-20 minutes, perform device restart again.
Experiencing Black/Frozen Screen on iPhone 8?
In the year 2018, Apple officially announced that there is a manufacturing defect in iPhone 8’s motherboard. However, iPhone 8 Plus remained unaffected to it. Due to the defect, users were experiencing random restart, a frozen screen, or the device won’t Power on the issue.
If your iPhone 8 lies under 3 years of the date of purchase, even used iPhone 8. Apple claimed that they will repair the device without a single penny.
Experiencing Black Screen Randomly?
Here’re some possible fixes mentioned below:
Fix 1: Try to enable Siri if it’s disabled. Vist Settings > Siri & Search and turn on Siri.
Fix 2: Change the Date on iPhone, visit Settings > General > Date & Time. Toggle off the Set Automatically option and set up time manually for a past date. Now, restart your iPhone and see if this works. Revert the settings if the issue is fixed
Fix 3: Switch Display Zoom View from Standard to Zoomed / Zoomed to Standard. This will restart your iPhone if the Display View settings are changed.
Fix 4: Reset iPhone’s settings, visit Settings > General > Restart > Reset All Settings.
Fix 5: Restart the device by pressing and holding on/off button.
Fix 6: Remove the apps that are having problems, or a black screen appears when you open a particular app. You can Delete the app or offload the app by visiting Settings > General > Storage.
The faulty hardware might be the culprit. The faulty battery will cause the device to go black screen, if that’s the case then you might need to change the battery. Also, check battery life, if you can’t check due to the black screen then it’s time to contact Apple Support.