• November 25, 2020

[Fix] Can’t Hear Anyone on Discord

Discord is one of the most famous VoIP applications used by gamers and non-gamers as well. One of highlights of Discord is that it allows you to voice chat with people. And one of the most common complaints we hear from users is that they experience issue with hearing voice on Discord. Others would hear you properly but you won’t hear them. Sometimes, you do not hear specific people and then sometimes you do not hear anyone at all. But Discord will indicate that the voice is working properly – the green rings indicate that the Voice is working without any issues.

There are a few primary reasons as to why you are experience voice issues with Discord. Improper audio settings, outdated audio drivers, bugs within Discord app and what not. We have listed out all the possible causes and the recommended solution to fix them them here. Let us jump right into it.

1. Use Legacy Audio Subsystem

The audio hardware on your computer may not be compatible with Discord’s latest audio subsystem. You can always go back to using legacy audio subsystem in Discord. This has helped fix this issue for most users. To do this:

  1. Open Discord.
  2. Click on the User Settings. This is the small gear icon you see right next to your Avatar.
  3. Click Voice & Video.
  4. Look for Use Legacy Audio Subsystem and Enable the same. Press Okay when you are asked to confirm.
  5. Close the settings menu.

2. Set Default Communication Device

Next up, let us try making sure all your Windows audio device settings are in place. In Windows, apart from setting your audio device default device, you also need to set it as default communication device. Most people does not know about this. To do this, follow the below steps:

  1. Right click the Speaker icon from the icon tray in the bottom right corner of your PC.
  2. Select Playback Devices. This will open the Sound options with the Playback tab selected.
  3. Locate and right click your audio device (speaker or headphones, whichever you wish to use) and select Set as Default Device. Again, Right click your audio device and select Set as Default Communication Device.
  4. Now you should see a green tick mark beside your audio device. If you do not see your audio device in the list, follow the below steps:
    1. Right click on an empty place within the ‘Select a recording device below to modify its settings‘ area and check these options: View Disabled Devices and View Disconnected Devices. If you do not see a Tick mark next to these options then simply click the option and it should turn this option on.
    2. Next, you should be able to see the audio device in the list. Right click the audio device you like and select Enable.
  5. Click Apply then select Ok.

3. Set Proper Audio Devices in Discord

Even if you are using the right audio devices on your PC level, those devices may not be the ones that are selected at Discord level. But you can manually do this by following these simple steps:

  1. Open Discord.
  2. Click on the User Settings. This is the small gear icon you see right next to your Avatar.
  3. Click Voice & Video.
  4. Here you will see the audio devices being used by Discord under INPUT DEVICE / OUTPUT DEVICE settings. Make sure you have selected the right devices here.

4. Choose a Different Server Region

As per some user reports, changing the server region to a different once has helped some of them to fix this issue. To do this:

  1. Open Discord.
  2. Open Server settings by clicking on the server.
  3. Click on Overview and then select the Server Region dropdown.
  4. Here, select a different server region.
  5. Save changes and exit the settings.

5. Use Discord Webapp

If you have exhausted all the options mentioned above, then you could try using the Discord Web version instead of the app/software. If the issue is because of a bug in the software, then using the Discord web can help. To use Discord Web, simply visit discordapp.com and start using it.

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